Knowledgebase
Knowledgebase:
How do I return an item?
Posted by Support Admin on 25 April 2016 02:31 PM

To take advantage of our return policy, please call Customer Service USA 1-800-946-7804 or Internationally at 011-316-942-1111 or email us at <a href="mailto:pcgadmin@primeconcepts.com">pcgadmin@primeconcepts.com</a>.</p><p>After we receive your complete request, we will process the refund and a Customer Service representative will contact you with the confirmation of your refund.</p><p>Returns for refunds do not include shipping fees. We reserve the right to charge a restocking fee of up to 25%.

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Prime Concepts Group, Inc.
2637 N Shefford St, Wichita, KS 67205 USA
(316) 942-1111 or 1-800-946-7804